Shipping policy

Shipping

About Our Shipping

You can place an order containing both pre-order and in-stock products. In-stock products will be shipped according to pre-order delivery time. But you may receive your products separately depending on their availability date.

 

Delivery Time Estimates

Rimmoto offers free standard delivery on every order. Please note that free shipping will be applied to your order at checkout.

 

*ALL orders are free shipping.

 

 

Delivery time may vary due to force majeure (for example, COVID-19, severe weather, war or customs control). We will contact you as these situations happened.

For some countries, duties and taxes are calculated and paid at checkout and there are no additional charges upon delivery.

For countries where duties and taxes are not shown at checkout, there may be incurred on your shipment that you will be responsible for. Please note that Rimmoto does not have any control over these fees and we cannot advise as to what the costs will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we’re not able to reimburse you for duties and taxes paid upon delivery.

Please ensure your delivery address is correct and secure: We are not responsible for items not received due to an incorrect or incomplete shipping address. Items marked undeliverable due to an incorrect shipping address will be reissued if and when they are received back and will incur a re-shipping fee.

Lost Packages: If your package gets lost in transit, we will do everything we possibly can to assist you. We are not responsible for packages once proof of delivery is generated.